USPS: If provided, full name must contain at least 2 alphabetic characters, followed by a space, followed by at least another 2 alphabetical characters. Exception with code 0x00650111; module 101, category 1, item 17
USPS changed its API rules for creating labels. The ship-from name (defaults to the store’s name) must be in a form similar to an actual name (2 alphabetic characters, 1 space, 2 alphabetic characters). A store name that includes numerical digits does not conform to the requirements.
To resolve, add a warehouse (Dashboard → Settings → Shipping Rates → Create warehouse) with an address that conforms to the USPS requirements.
USPS: The certified Intermediary’s pass phrase is incorrect
This is an API error. Your credentials may have been disabled or reset.
Reach out to your USPS representative to see if there is an issue with your account.
If you are still unable to resolve the error after locating the error explanation and trying the troubleshooting tips, please reach out to our support team.
Learn about common errors when creating a shipping label and how to resolve them.