Manage shipping zones

1. In Dashboard, go to Settings → Shipping Rates → click on the zone you want to modify.
2. Scroll down to “Enabled countries”
3. Click in “Select Countries” and type in the country you would like to enable/disable, then check/uncheck the box next to it.
4. Click Save.

1. In Dashboard, go to Settings → Shipping Rates → click on the zone you want to modify.
2. Enable/disable the rate:
   1. If using a live rate from a carrier connection, check/uncheck the checkbox next to the rate that you would like to enable/disable for this zone. If you do not see the rate you want, connect your carrier.
   2. If using a rate from a rate sheet, check/uncheck the checkbox next to the rate you would like to enable/disable for this zone. If you do not see the rate you want, upload your rate sheet.
   3. If offering flat rate shipping or free shipping, create/delete a rule for the zone. Learn how to create rules. Delete a rule by clicking the rule, then clicking Delete.
3. Click Save.

1. In Dashboard, go to Settings → Shipping Rates → click on the zone you want to only estimate for.
2. Uncheck the box “Landed cost enabled for this zone.”
3. Click Save.

The process for changing a shipping service level to only estimate duties and taxes varies by the type of shipping rate being modified.

Rates via a carrier connection

1. In Dashboard, go to Settings → Shipping Rates.
2. Click on the carrier.
3. Under “Service levels” click the shipping service level that you want to only estimate duties and taxes for.
4. Uncheck the box “Landed cost enabled for this service level.”
5. Click Save.

Rates via a rate sheet

1. In Dashboard, go to Settings → Shipping Rates.
2. Scroll down to “Custom service levels” and choose the name of the shipping service you would like to only estimate duties and taxes for.
3. Uncheck the box “Landed cost enabled for this service level.”
4. Save.

Rates via a shipping rule

1. In Dashboard, go to Settings → Shipping Rates.
2. Click on the shipping zone that contains the shipping rule you want to only estimate duties and taxes for.
3. Click on the shipping rule you would like to modify.
4. Check the box next to “Only estimate duties and taxes for this rule.”
5. Click Save.

1. In Dashboard, go to Settings → Shipping Rates → click on the zone you want to modify.
2. Scroll to the bottom, then click Delete Zone.