Before you can begin setting up your shipping you should know the following:
What countries are you shipping to?
Are you using live rates from your carrier?
Are there any custom shipping options that you need to set up - free, flat rate, or tiered shipping?
Do you have any custom service levels created by rate sheets given to you by your carrier or 3PL?
Once you have this information, Zonos recommends that you come up with a plan for how your international shipping will work, by country. Decide which countries you ship to and what types of shipping you are offering in each country. Then group the countries together based on countries with the same types of shipping being offered. All countries offering the same type of shipping can be grouped together to create a zone. You must have at least one zone, but may need more. Once you know what your plan is, it’s easy to move through setting up each of the shipping types needed for your store. You may have different options for different countries or you may have the same rates and shipping options for every country.
Here are a few example shipping plans:
Once you know where you want to ship to and what kind of rates you want to use, it's time to set up your shipping zones. Shipping zones allow you to split the world up into one or more regions with different shipping options to each for maximum flexibility.
Depending on your account setup, you may have a pre-created "Rest of world" zone which you can use a starting point. If you don't have a "Rest of world" zone or wish to have a different configuration, follow our guide on setting up your shipping zones.
Once you decide on your setup, use the following setup process flows to set up each of the methods you will be using.
Pull your account's rates by connecting to your carrier's API via our carrier account connection feature in Zonos Dashboard. Available for UPS, FedEx, DHL Express, and USPS. Learn how to connect your carrier account.
Once you have added rates to your Zonos account by either using a rate sheet, carrier account connection, or custom shipping, they need to be added to the shipping zone(s) you set up in step 2 according to your international shipping strategy. This can be done through Dashboard. Learn how to add service levels to a zone.
Finally, you will want to verify that your shipping setup is working as intended by getting some test rates. This is easy to do from within Dashboard. See our guide on testing your shipping rates for instructions as well as common troubleshooting steps.
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Get started with shipment rating
Learn how to set up your shipping rates in Zonos Dashboard
Ensuring your shipping settings are correct in Zonos Dashboard is one of the most critical steps to setting up your account for accurate landed cost quotes.