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Learn how to set up custom shipping options.
Custom shipping options include free shipping, flat rate shipping, tiered shipping, or other custom rules (based on cart price or weight).
Create custom shipping options with rules, including flat rate, tier-based, or free shipping inside each shipping zone that you have created. Rules can be based on cart price or weight and can be country-dependent based on the zone you add it to. You can also create multiple rules for one zone or multiple tiers per rule.
You will need to have at least one shipping zone set up prior to creating your custom shipping options.
Create custom shipping options
Build custom shipping rules and ranges
Custom shipping options are created with rules which use a rule builder with ranges to help set the parameters of when your rule should be active. It’s important to understand how the ranges work, and which values are included in the range you’ve set for the rule so that your desired shipping rates are returned when intended.
Greater than: The greater than option is not the same as "greater than or equal to." Entering “greater than 50 USD” really means 50.01 USD and greater.
Example- How to set the rule that 5 USD shipping will be charged on order subtotals of 499 USD and up:
Less than: On the other hand, the less than option is the same as "less than or equal to." Entering “less than 50 USD” means 50 USD and less.
Example- How to set the rule that 20.00 shipping will be charged on order subtotals of 100 USD and less:
Between: Similarly, the between option does not include both of the two figures at the beginning and end of the given range. The first number in the range is not included, but the second is. Entering "between 100 USD and 199.99 USD" actually means from 100.01 USD to 199.99 USD.
Example- How to set the rule that 15 USD shipping will be charged on order subtotals from 100.01 USD to 199.99 USD:
: Please note that the shipping options you set up in Zonos Dashboard are separate from what you may have already set up in your ecommerce platform settings. This is by design, as Zonos is unable to use the shipping options in your platform to calculate the landed cost; so you will want to try to recreate or redo your international shipping options in Dashboard, e.g. BigCommerce, Shopify, Magento.
Next steps
- Test your shipping - Test your shipping rates before they are used in production or go live on your website.
- Carrier account connection - Connect your carrier accounts with Zonos Dashboard for live shipping rates.
- Set up shipping zones - Use shipping zones to manage shipping profiles, rules, and rates by country.
- Enable service levels - Activate specific service levels in the shipping zones of your choice.
Create custom shipping options with rules