Zonos calculates your international shipping rates

Q: Is Zonos tied to specific carriers?

No, we are a carrier-agnostic solution and will support any carrier you are using.

Shipping

Learn about ways Zonos calculates shipping costs, generates labels, and customs documentation.

Effortlessly calculate international rates

Easily determine the cost of shipping your package to any international destination, taking into account factors such as weight, dimensions, and destination.

Get started

Getting started with rating

Get started

Learn how to set up your shipping rates in Zonos Dashboard.

Get started with shipping zones

Learn how to create shipping zones in Zonos Dashboard.

Manage shipping zones

Learn how to modify shipping zones in Zonos Dashboard.

Testing shipment rating

Test your shipping rates before they are used in production or go live on your website.

Types of shipment rating

Negotiated rates

Learn how to connect your carrier accounts to your Zonos account to get live carrier rates.

Rate sheets

Create a custom service level with a rate sheet.

Free shipping

Learn how to set up a free shipping option.

Flat rate shipping

Learn how to set up a flat rate shipping option.

Tiered shipping

Learn how to set up tiered shipping options.

Configuring shipment rating

Multiple ship-from addresses

Learn how to create warehouses in Zonos Dashboard if you ship from multiple locations.

Manage shipping service levels

Learn how to create and edit your shipping service levels.

Address requirements

See which address fields are required for different countries.

Cartonization

Learn how to use cartonization to provide ratings based on shipping box size instead of item weights or dimensions.

Carriers

APC

Learn how to use APC rates with Zonos.

DHL Express

Learn how to use DHL rates with Zonos.

FedEx

Learn how to use FedEx rates with Zonos.

UPS

Learn how to use UPS rates with Zonos.

USPS

Learn how to use USPS rates with Zonos.

Print labels

Print labels in the Dashboard.

Shipping labels

Learn how to print labels.

Decoding commercial invoices

Create customs-compliant commercial invoices

Learn about commercial invoices and how they can be created using Zonos Clear.

Commercial invoices

Learn about commercial invoices.

Electronic commercial invoices

Learn about electronic commercial invoices.

Customs clearance for ecommerce

Learn the customs clearance process for international ecommerce shipments.

Discounts on commercial invoices

Learn how to apply discounts or free shipping to a commercial invoice.

Learn how to adjust your commercial invoice when too few or too many items were shipped.

ASDF

Countries supporting electronic invoices

Learn about which countries support electronic commercial invoices.

Screen

Screen companies and persons against denied party listings.

Zonos Screen

Learn how Zonos Screen works.

Screen API examples

View Screen API user guides.

Modify service levels and zones

Once you have enabled your carrier(s) you will see a list of available service levels for each. You can change the display name for those service levels and choose to show or modify the transit times.

Zonos how-to instructions

Modify service levels

Additional carrier fees

It is important to be aware of other charges that can occur in addition to standard shipping costs. Additional charges such as fuel surcharges, out-of-area fees, residential surcharges, additional handling surcharges, and oversize fees may be charged in addition to shipping. Zonos' shipping calculations include these fees when applicable, which will ensure that you are being quoted the total landed cost and not losing money when shipping internationally.

Examples of common additional carrier fees

Carrier	Name	Description	Fee
UPS	Over Maximum Limits	Weight > 150 lbs. or Length > 108 in. or Length + Girth > 165 in.	110 USD / pkg.
FedEx	Oversize Charge	Length > 108 in. or Length + Girth > 130 in.	72.50 USD / pkg.
DHL eCommerce	Oversize / Overweight	Length > 48 in. / Weight > 150 lbs.	72.50 USD / pkg.
UPS	Extended Area Surcharge	Packages picked up or delivered in an extended area	> 30 USD / shipment or 0.30 USD / lb.
FedEx	International Out-of-Delivery/Pickup-Area Surcharge	Packages picked up or delivered in an extended area	> 34 USD / shipment or 0.34 USD / lb.
DHL eCommerce	Remote Area Service	Packages picked up or delivered in a remote area	> 34 USD / shipment or 0.34 USD / lb.

Next steps

Landed Cost - Learn how the Zonos Landed Cost product works.
Import taxes - Read about how Zonos calculates import taxes.
Landed Cost settings - If you haven’t already, learn how to use Dashboard to adjust landed cost calculations.

International shipping carriers - Learn about carrier services and offerings.
De minimis values - Understand what de minimis is and the values by country.
Total landed cost - Learn what makes up a landed cost.

FAQ

Is Zonos tied to specific carriers?

No; we are a carrier-agnostic solution and will support any carrier(s) you use.

What is the difference between negotiated and incentivized shipping rates?

Negotiated rates are determined between you and your carrier(s), and are connected to Zonos via API. Whereas, incentivized rates are an additional option your carrier may offer. Incentivized rates are not passed to Zonos via API so you will need to contact our support team to enable account incentives.

What if I’m using a carrier other than UPS, FedEx, DHL, or USPS?

We can help you with that. Please contact your Customer Success rep for assistance.

Can I use Zonos Checkout for my domestic orders and shipping calculations?

Although Zonos was built specifically for cross-border and international transactions, many services and tools we provide have allowed retailers to offer a better checkout experience for their domestic customers.

Zonos has also helped these retailers manage complex shipping rules they were unable to handle with their existing shopping cart platform. If you feel like Zonos Checkout could also help with your domestic checkout experience, please contact us for further information.

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