Easily determine the cost of shipping your package to any international destination, taking into account factors such as weight, dimensions, and destination.
Learn how to connect your carrier accounts to your Zonos account to get live carrier rates.
Learn how to create warehouses in Zonos Dashboard if you ship from multiple locations.
Print labels in the Dashboard.
Learn about commercial invoices and how they can be created using Zonos Clear.
Learn the customs clearance process for international ecommerce shipments.
Learn how to apply discounts or free shipping to a commercial invoice.
Screen companies and persons against denied party listings.
Once you have enabled your carrier(s) you will see a list of available service levels for each. You can change the display name for those service levels and choose to show or modify the transit times.
It is important to be aware of other charges that can occur in addition to standard shipping costs. Additional charges such as fuel surcharges, out-of-area fees, residential surcharges, additional handling surcharges, and oversize fees may be charged in addition to shipping. Zonos' shipping calculations include these fees when applicable, which will ensure that you are being quoted the total landed cost and not losing money when shipping internationally.
|UPS||Over Maximum Limits||Weight > 150 lbs. or Length > 108 in. or Length + Girth > 165 in.||110 USD / pkg.|
|FedEx||Oversize Charge||Length > 108 in. or Length + Girth > 130 in.||72.50 USD / pkg.|
|DHL eCommerce||Oversize / Overweight||Length > 48 in. / Weight > 150 lbs.||72.50 USD / pkg.|
|UPS||Extended Area Surcharge||Packages picked up or delivered in an extended area||> 30 USD / shipment or 0.30 USD / lb.|
|FedEx||International Out-of-Delivery/Pickup-Area Surcharge||Packages picked up or delivered in an extended area||> 34 USD / shipment or 0.34 USD / lb.|
|DHL eCommerce||Remote Area Service||Packages picked up or delivered in a remote area||> 34 USD / shipment or 0.34 USD / lb.|
No; we are a carrier-agnostic solution and will support any carrier(s) you use.
Negotiated rates are determined between you and your carrier(s), and are connected to Zonos via API. Whereas, incentivized rates are an additional option your carrier may offer. Incentivized rates are not passed to Zonos via API so you will need to contact our support team to enable account incentives.
We can help you with that. Please contact your Customer Success rep for assistance.
Although Zonos was built specifically for cross-border and international transactions, many services and tools we provide have allowed retailers to offer a better checkout experience for their domestic customers.
Zonos has also helped these retailers manage complex shipping rules they were unable to handle with their existing shopping cart platform. If you feel like Zonos Checkout could also help with your domestic checkout experience, please contact us for further information.
See Zonospolicies and agreements.
Learn about ways Zonos calculates shipping costs, generates labels, and customs documentation.