Easily connect directly to your DHL Express account with a secure one-time sign-in through Zonos Dashboard. Our integration with DHL Express uses their API to pull your live shipping rates so you get the most accurate shipping and landed cost calculations. In order to use this feature, you will need to follow the guidelines outlined in this document to connect your account and then enable DHL service levels in your shipping zones and, as always, test to ensure it’s working properly.
Checklist for DHL account connection (as outlined in the sections below):
Go to the DHL Express XML Developer Portal.
Click on Register now.
Fill out the registration form, accept the terms and conditions, then click save.
You will receive two emails from DHL, but you only need the second:
Email 1: Received shortly after registration - Disregard this email.
Email 2: Received about 24 hours after registration - Contains the information you need for Zonos integration.
Production API credentials:
The email with the API production credentials will take about 24 hours to be received.
Log in to Dashboard.
Go to Settings on the left sidebar.
Select Shipping rates.
Click Connect carrier account.
Enter the production API credentials you received in your DHL API registration email as follows:
Enter your main billing DHL account number.
Click Save to finish.
Now that you have your DHL account connected, you will need to do the following to begin using your live DHL Express rates for shipping quotes:
You must have item weights set for each item in your shopping cart platform in order to get accurate shipping quotes.
If you have items or boxes larger than 11” on any side, your items may need to be calculated with dimensional weight to get accurate quotes. Please contact email@example.com for options.