Zonos Checkout for Shopify
The Zonos Checkout for Shopify app (private listing) enables access to the Zonos Checkout – the premier cross-border solution to enhance your international customers’ shopping experience while removing the issues eCommerce retailers face in selling cross-border.
- Welcome international customers based on IP address with Zonos Hello upon site arrival
- Use your shipping carrier and shipping rate
- Allow customers to shop and settle in their local currency*
- Get a complete landed cost at checkout (duties, taxes, & carrier fees)
- Enable customers to complete checkout in their local language
How Zonos Checkout works
Customers add products to their cart (just like before) but will be redirected to the Zonos Checkout to complete their order. The Zonos Checkout (designed to have your store’s look and feel), brings added functionality and flexibility not available with the Shopify Checkout. Add your carrier rates and custom shipping rules with ease. Your customers can complete checkout in their local language with localized address fields. Take advantage of abandoned cart emails that also use language translation. Add custom messages, delivery times, and more.
When the purchase is complete, you can choose to have that order imported into Shopify or manage your orders from the Zonos app, where you can easily manage orders, print international shipping labels and custom documents, manage promo codes**, send email confirmations, and more.
Zonos can also take the worry out of international shipping compliance and fraud. Whether that may be handling item and country restrictions, notifying you of any possible matches against the [consolidated screening list], or giving you the option of 100% fraud protection, Zonos keeps the control in your hands while mitigating the risk that can come with international sales.
*Payment processing: When using Zonos Payments, customers can pay in their local currency. If using your processor, customers will settle in USD. For a list of external processors that we integrate with, go to [3rd Party Gateways].
IMPORTANT: Zonos does not integrate with Shopify Payments.
**Promo codes: Shopify promo codes will not work inside the Zonos Checkout; however, you can create promo codes inside the Zonos app specific for your international customers.
Zonos Checkout installation
Zonos Checkout is a private Shopify app and is not listed on the app store. Installation of the Shopify extension is quick and easy. Follow the instructions below or those found in the app once you have downloaded the extension.
While logged in to both your Shopify admin and Zonos app, go to Plugins and click on the Shopify plugin.
Install the app by clicking on the GET button, then enter your store’s URL as prompted and click Submit.
Once the app is installed, open the Zonos app found in the apps section in Shopify.
In app settings, enter in your store ID and API key found on the Plugins tab in the app.
Enter your logo URL you want displayed on the welcome mat.
You can convert the currency on your site by clicking the Convert prices to foreign currency box and following the steps on the Installation Instructions page in the app. This is recommended to enhance the international customers’ shopping experience.
Note: If using Zonos Payments, the amount shown on the shopping cart will be the amount the customer actually pays at checkout. If using your own payment processor, the rate shown is only an estimate as payment will be processed in USD at checkout.
- Install the iGlobal snippet in the
layout/theme.liquidfile right before the closing body tag.
Add the igFlag element `<div id=”igFlag”></div> into the theme where you would like the flag to display.
In Shopify Settings > Shipping, create a zone for the “Rest of World”. (Note: Rates do not need to be set-up in Shopify for this zone. It only needs to be enabled to allow the importing of international orders from Zonos.)
Your Shopify store is ready to go!
- Install the app on a staging site for testing before pushing live.
- View the Go Live Checklist before turning the site live (some items may not be applicable).
- Ensure you ship items DDP (Delivery Duties Prepaid) if taxes were paid in advance. Otherwise, your customer will be billed at checkout and upon delivery as well.
- Note that orders may be delayed on import if they are in a fraud review (validating) state to make sure fraudulent orders are not shipped out.