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Digital goods


Selling digital goods with Checkout

Learn how Checkout handles selling digital goods to international shoppers.

Sometimes you want to offer digital goods on your online store, either as the main product or in addition to physical goods.

Duties and taxes on digital goods 

Because digital goods never pass through customs, they are not usually subject to duties. However, some countries may still charge taxes on digital goods—for example, under the new IOSS rules in the EU, digital goods are subject to VAT regardless of value. Zonos supports properly calculating duties and taxes on digital goods when they apply, and those charges will be reflected in Zonos Checkout.

Digital goods are non-shippable 

Because digital goods are not shipped, they are excluded from the overall shipping calculation. This means that if you have a physical product and a digital product in the same cart, the shipping cost will be calculated based on the physical product only.

Checkout can provide your shoppers a download link to their digital goods, but doesn't handle hosting the underlying files. In order to provide a download link to your customer, you will need to host the file on a third-party service, such as Dropbox, Google Drive, or Amazon S3, and then enter the link in Catalog as part of your digital good's item details. When an order is placed which has digital goods, the download link will be included in the order confirmation email that is sent to the customer and will also be available in the Order details page in Dashboard.


Adding digital goods to Catalog 

In order for Zonos to properly handle digital goods, they need to be properly confugured in Catalog. This can be done through Dashboard or our API. Checkout supports purchasing and delivering digital goods to your international shoppers.

  1. Go to Dashboard -> Catalog.
  2. Locate and select the product you would like to edit.
  3. Toggle the Item is a digital good checkbox.
  4. Click Save.