Zonos Checkout supports translation from English into 18 different languages. Both translation and localization can give a boost to orders by providing confidence for the customer to complete their purchase.
Translation support is presented to the consumer at the following stages of the buying process.
- The Zonos Checkout and order completion pages
- The email order confirmation
- The cart recovery email
- Zonos Hello duty and tax information
On average, 37% of cross-border transactions in Zonos™ Checkouts are completed in a foreign language. The Zonos translation list with 18 languages represents the primary language of 152 countries. 95.6% of all orders processed by Zonos ship to a country with a primary language supported by Zonos translation.
Also of interest - French ranks as the top language for completed eCommerce orders from our customers. French is at the top the list since Canada is a major destination in cross-border eCommerce, and 22% of Canadians speak French as their primary language.
Native language support for 152 countries
Below is a list of countries and languages with the primary language supported for that country. For example, in Egypt - the most commonly spoken language is Arabic (العربية); however, English is also widely spoken. Egypt will show Arabic (العربية), because Arabic is a supported language by Zonos.
Whenever Zonos does not support the primary language to a country, English is listed as the represented language. For example - we do not yet support a Hindi translation, so India shows English as the supported language for that country with Zonos.
|American Samoa||English (English)|
|Antigua & Barbuda||English (English)|
|Bonaire, St.Eustatius & Saba||Dutch (Nederlands)|
|Burkina Faso||French (Français)|
|Canary Island, Spain||Spanish (Español)|
|Cape Verde||Portuguese (Português)|
|Cayman Islands||English (English)|
|Central African Republic||French (Français)|
|China, People’s Republic of||Chinese (中文)|
|Cook Islands||English (English)|
|Costa Rica||Spanish (Español)|
|Dominican Republic||Spanish (Español)|
|El Salvador||Spanish (Español)|
|Equatorial Guinea||Spanish (Español)|
|Falkland Islands (Malvinas)||English (English)|
|French Guiana||French (Français)|
|French Polynesia (Tahiti)||French (Français)|
|Hong Kong||Chinese (中文)|
|Indonesia||Indonesian (Bahasa Indonesia)|
|Ivory Coast||French (Français)|
|Korea, The Republic of||Korean (한국어)|
|Micronesia, Federated States of||English (English)|
|Netherlands (Holland)||Dutch (Nederlands)|
|New Caledonia||French (Français)|
|New Zealand||English (English)|
|Norfolk Island||English (English)|
|Norway||Norwegian (Norsk (bokmål / riksmål))|
|Papua New Guinea||English (English)|
|Puerto Rico||Spanish (Español)|
|San Marino||Italian (Italiano)|
|Sao Tome & Principe||Portuguese (Português)|
|Saudi Arabia||Arabic (العربية)|
|Sierra Leone||English (English)|
|Solomon Islands||English (English)|
|South Sudan||English (English)|
|St. Barthelemy||French (Français)|
|St. Kitts and Nevis||English (English)|
|St. Lucia||English (English)|
|St. Maarten||French (Français)|
|St. Vincent||English (English)|
|Trinidad and Tobago||English (English)|
|Turks and Caicos Islands||English (English)|
|United Arab Emirates||Arabic (العربية)|
|United Kingdom||English (English)|
|United States||English (English)|
|Vatican City||Italian (Italiano)|
|Virgin Islands (British)||English (English)|
|Virgin Islands (U.S.)||English (English)|
With Zonos Checkout, determining a translated session requires detecting the shoppers’ defaulted browser language. Once the shoppers’ language preference is determined, the checkout is automatically presented in their language without the need to manually select it. Otherwise, a manual drop-down selection is available at the top right-hand corner of the checkout. Both Hebrew (עברית) and Arabic (العربية) read right to left, so the shipping address, shipping options, and payment sections are reversed.
Note: English brands and/or trademarked names are not translated inside of the checkout. For example, on the UPS France website, UPS Worldwide Express Saver is presented with the English representation of the service level and is not translated into French.
Tips and Tricks
You can add an URL parameter to any tempcart to default the checkout to a specific language. Just add the language ISO code in lowercase letters. Here is an example for defaulting to Portuguese
Ask about translating any custom text for your website. Currently, the Zonos Checkout only supports a universal translation for labels, buttons, inputs and other commonly-used phrases. Any custom requests for translation inside of your checkout can be added for $15 per request + $0.10 per word and language. Please contact support for more details.