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Get started with collect

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Get started with Collect

How Collect works and where it is supported.

INVITE ONLY

Zonos Collect is a low-code solution to collect taxes, duties, and fees from consignees/importers. It is available in most countries and localized for your region. To get started with Collect, enable it in your Zonos account and connect your bank account.

How it works 

Understand the payment of a customs invoice and the sequence flow from a consignee to Zonos and then to a final mile provider, broker, or customs.

1

Zonos pays carrier or broker

Zonos can pay a customs invoice to carriers, final mile providers, or brokers. This is the most common option for Collect.

Zonos pays carrier or broker

2

Zonos pays customs

For faster payment to customs and fewer steps, Zonos can pay the customs agency directly. Customs must connect their bank account to Zonos to enable this option.

Zonos pays customs

3

Driver collects on delivery

Currently, consignees can only pay invoices electronically. The driver can direct the consignee to their email, to your website, or offer a QR code to pay at the door. If you want to offer the ability for the driver to collect cash or check at the door, you can mark the invoice as paid in Dashboard, but the payment reconciliation will be done separately in your own system. Zonos' fees for creating and invoicing will still apply, and the charges will be applied to your payouts. Your payout report will reflect fees charged for invoices collected outside the hosted invoice page.

Connect your bank account 

Zonos uses Stripe to ensure you get paid on time and keep your company bank details secure. Stripe enables consignees to enter their payment and credit card information directly into the invoice page and deposit the payments in your bank account. See Stripe Connect to learn more. Follow the steps below to enable payments.

Sign up to enable payments

  1. Go to Dashboard -> Settings -> Payments and click Sign up.
  2. Enter your bank information:
    1. Account number
    2. Routing number
    3. Account holder name
    4. Country
    5. Currency
    6. Account holder type (choose company)
  3. Click Save.

Supported countries and languages 

Collect is available in 49 countries and 42 languages and can offer daily or weekly payouts. For a list of supported settlement currencies, see Stripe supported currencies.

Supported countries

CountryISO
🇦🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. United Arab EmiratesAE
🇦🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. AustriaAT
🇦🇺 Attribution for Twitter Emojis: ©️ Twitter, Inc. AustraliaAU
🇧🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. BelgiumBE
🇧🇬 Attribution for Twitter Emojis: ©️ Twitter, Inc. BulgariaBG
🇨🇦 Attribution for Twitter Emojis: ©️ Twitter, Inc. CanadaCA
🇨🇭 Attribution for Twitter Emojis: ©️ Twitter, Inc. SwitzerlandCH
🇨🇮 Attribution for Twitter Emojis: ©️ Twitter, Inc. Ivory CoastCI
🇨🇷 Attribution for Twitter Emojis: ©️ Twitter, Inc. Costa RicaCR
🇨🇾 Attribution for Twitter Emojis: ©️ Twitter, Inc. CyprusCY
🇨🇿 Attribution for Twitter Emojis: ©️ Twitter, Inc. Czech RepublicCZ
🇩🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. GermanyDE
🇩🇰 Attribution for Twitter Emojis: ©️ Twitter, Inc. DenmarkDK
🇩🇴 Attribution for Twitter Emojis: ©️ Twitter, Inc. Dominican RepublicDO
🇪🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. EstoniaEE
🇪🇸 Attribution for Twitter Emojis: ©️ Twitter, Inc. SpainES
🇫🇮 Attribution for Twitter Emojis: ©️ Twitter, Inc. FinlandFI
🇫🇷 Attribution for Twitter Emojis: ©️ Twitter, Inc. FranceFR
🇬🇧 Attribution for Twitter Emojis: ©️ Twitter, Inc. United KingdomGB
🇬🇮 Attribution for Twitter Emojis: ©️ Twitter, Inc. GibraltarGI
🇬🇷 Attribution for Twitter Emojis: ©️ Twitter, Inc. GreeceGR
🇬🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. GuatemalaGT
🇭🇰 Attribution for Twitter Emojis: ©️ Twitter, Inc. Hong KongHK
🇭🇷 Attribution for Twitter Emojis: ©️ Twitter, Inc. CroatiaHR
🇭🇺 Attribution for Twitter Emojis: ©️ Twitter, Inc. HungaryHU
🇮🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. IrelandIE
🇮🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. ItalyIT
🇯🇵 Attribution for Twitter Emojis: ©️ Twitter, Inc. JapanJP
🇱🇮 Attribution for Twitter Emojis: ©️ Twitter, Inc. LiechtensteinLI
🇱🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. LithuaniaLT
🇱🇺 Attribution for Twitter Emojis: ©️ Twitter, Inc. LuxembourgLU
🇱🇻 Attribution for Twitter Emojis: ©️ Twitter, Inc. LatviaLV
🇲🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. MaltaMT
🇳🇱 Attribution for Twitter Emojis: ©️ Twitter, Inc. NetherlandsNL
🇳🇴 Attribution for Twitter Emojis: ©️ Twitter, Inc. NorwayNO
🇳🇿 Attribution for Twitter Emojis: ©️ Twitter, Inc. New ZealandNZ
🇵🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. PeruPE
🇵🇭 Attribution for Twitter Emojis: ©️ Twitter, Inc. PhilippinesPH
🇵🇱 Attribution for Twitter Emojis: ©️ Twitter, Inc. PolandPL
🇵🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. PortugalPT
🇷🇴 Attribution for Twitter Emojis: ©️ Twitter, Inc. RomaniaRO
🇸🇪 Attribution for Twitter Emojis: ©️ Twitter, Inc. SwedenSE
🇸🇬 Attribution for Twitter Emojis: ©️ Twitter, Inc. SingaporeSG
🇸🇮 Attribution for Twitter Emojis: ©️ Twitter, Inc. SloveniaSI
🇸🇰 Attribution for Twitter Emojis: ©️ Twitter, Inc. SlovakiaSK
🇸🇳 Attribution for Twitter Emojis: ©️ Twitter, Inc. SenegalSN
🇹🇹 Attribution for Twitter Emojis: ©️ Twitter, Inc. Trinidad & TobagoTT
🇺🇸 Attribution for Twitter Emojis: ©️ Twitter, Inc. United StatesUS
🇺🇾 Attribution for Twitter Emojis: ©️ Twitter, Inc. UruguayUY

Supported languages

Note: When a consignee visits the Collect hosted invoice page, it checks their browser's language settings. If that language is available, the invoice will be shown to the customer in their preferred language.

LanguageNativeISO 639-1
Arabicعربىar
Bulgarianбългарскиbg
Chinese (Hong Kong)粵語zh-HK
Chinese (Simplified)中文zh
Chinese (Taiwan)國語zh-TW
Croatianhrvatskihr
Czechčeštinacs
Danishdanskda
DutchNederlandsnl
English (United Kingdom)Englishen-GB
English (United States)Englishen-US
Estonianeesti keelet
FilipinoTagalogfil
Finnishsuomifi
French (Canada)français canadienfr-CA
French (France)Françaisfr
GermanDeutschede
Greekελληνικάel
Hebrewעִברִיתhe
Hungarianmagyarhu
Indonesianbahasa Indonesiaid
ItalianItalianoit
Japanese日本語ja
Korean한국어ko
Latvianlatviešulv
Lithuanianlietuviųlt
Malay (Malaysia)Bahasa Melayums-MY
MalteseMaltimt
Norwegiannorskno
PolishPolskiepl
Portuguese (Brazil)Portuguêspt-BR
Portuguese (Portugal)Portuguêspt-PT
Romanianromânăro
Russianрусскийru
Slovakslovenčinask
Slovenianslovenščinasl
Spanish (Latin America)Españoles-419
Spanish (Spain)Españoles-ES
Swedishsvenskasv
Thaiไทยth
TurkishTürktr
VietnameseTiếng Việtvi

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