Carriers

Zonos™ gives you the essential tools (e.g. Zonos Checkout and Zonos API) to support cross-border eCommerce connections for your business. By owning your logistics, you develop a direct relationship and account with the shipping couriers of your choice.

Decoding International Shipping Carriers

Many different companies provide an international shipping service. Zonos is carrier-agnostic and multi-carrier; depending on your cross-border strategy, you may use one, two or even ten carriers.

International shipping companies

Below is a list of our most supported international shipping companies. If you are currently not using a carrier listed below, contact us or you can use the custom rates to build any carrier profile you desire. We also support in-country fulfillment and shipping calculations for additional countries as well as kilos for countries using the metric system.

International express shippers

Depending on the destination, UPS, FedEx, and DHL are integrated carriers. Other providers may offer express services, but an actual integrator uses and owns its trucks, equipment, and aircraft from pickup to delivery.

International parcel mail

Mail and international consolidators are commonly used services, offering low-cost prices to your international customers. USPS does not have volume requirements; however, many of the providers below require a minimum amount of daily volume to ship with them.

LTL to Canada and Mexico

Zonos Checkout and Zonos API support LTL (less than truckload) shipping calculations. Since many LTL providers do not have an API, Zonos LTL rating capabilities are essential to calculating rates in Canada and Mexico. We support setting classes for your products, and determine LTL rates based on weight, dimensions, and the Freight Classification. Examples of LTL-supported providers are UPS Freight, FedEx Freight, Yellow, XPO Logistics, YRC Freight, Old Dominion, Estes, and more.

3PL’s and resellers

There are a variety of different third-party Logistics providers (3PL’s) and authorized carrier resellers. In most cases, you can calculate shipping by using what is in place for the contracted shipping provider of the carrier or reseller. For example, if you work with InXpress (a DHL reseller), we support DHL rate calculations with a DHL API integration and custom DHL rate charts, allowing you to calculate rates with your reseller.

UPS International

Zonos is both a certified UPS Ready and UPS CTP provider. Below is a quick reference for how our service levels support UPS international services and is not a full representation of UPS services or offerings.

To enable UPS, you must complete the UPS Ready Registration with Zonos. Calculate rates by service level from the UPS API or if preferred, custom shipping rates (e.g. custom rate chart). To obtain the most up-to-date information on UPS service levels and transit times, visit UPS.com.

We support the below UPS International services from a US origin. In-country fulfillment, shipping calculations from additional countries, and kilos for metric countries are all supported.

UPS

Service Type Countries Transit
UPS Worldwide Express 115 1-3 days
UPS Worldwide Express Saver 220 1-3 days
UPS Worldwide Expedited 220 2-5 days
UPS Standard CA, MX 1-8 days
ABS for UPS Standard CA 1-8 days

UPS Mail Innovations

Service Type Countries Transit Max Weight Tracking
Priority 200+ 4-8 days 66 lbs. Limited
Economy 200+ 7-14 days 4 lbs. (64 oz.) No Tracking

FedEx International

Below are some of the FedEx International services that we support from a US origin. In-country fulfillment, shipping calculations from additional countries, and kilos for metric countries are all supported.

Calculate rates by service level from the FedEx API or, if preferred, custom shipping rates (e.g. custom rate chart). To obtain the most up-to-date information on FedEx service levels and transit times, visit Fedex.com.

FedEx Express

Service Type Countries Transit
FedEx International Ground CA 2-7 days
FedEx International Economy 215 2-5 days
FedEx International Priority 220 1-3 days
FedEx International First 20 1-3 days (early delivery)
International Priority DirectDistribution (IPD) 65 1-4 days
International Ground Distribution (IGD) CA 1-5 days from CA hub

FedEx International Mail

Service Type Countries Transit Max Weight Tracking
Premium 190 4-7 days 50 lbs. Limited
Standard 190 7-11 days 50 lbs. No Tracking

DHL International

Below are some of the DHL International services that we support from a US origin. In-country fulfillment, shipping calculations from additional countries, and kilos for metric countries are all supported. Calculate rates by service level from the DHL API or, if preferred, custom shipping rates (e.g. custom rate chart). To obtain the most up to date information on DHL service levels and transit times, visit DHL.com.

DHL Express

Service Type Countries Transit
DHL Express Worldwide 220 1-3 days
DHL Express Time Definite 75 1-3 days (early delivery)

DHL eCommerce

Service Type Countries Transit Max Weight Tracking
Packet International 220 4-8 days 4.4 lbs. Limited
Parcel International Standard 220 4-14 days 44 lbs. (CA-66 lbs.) End-to-end
Parcel International Direct 210 3-10 days 44 lbs. (CA-66 lbs.) End-to-end

USPS

Zonos supports all USPS international service levels; however, the most commonly used are Priority and First-Class Package International.

Service Type Countries Transit Max Weight Tracking Note*
Global Express Guaranteed 180+ 1-3 days 66 lbs. Trackable From $62.00, provided by FedEx
Priority Mail Express International 180+ 3-8 days 66 lbs. Trackable From $40.95, flat rate options available
Priority Mail International 180+ 6-10 days 66 lbs. Trackable From $23.95, flat rate options available
First-Class Package International 180+ 1-4 weeks 4 lbs. (64 oz.) Limited From $9.03

Zonos recommends:

USPS or another low-cost mail provider is highly recommended to complement express carriers and improve conversion. Zonos supports product value thresholds or custom rules for surfacing USPS services.