Question 1

Where can I find my Zonos Pricing Agreement?

Accepted Answer

Your Zonos Sales rep should have included this agreement in your proposal.Please feel free to reach out to us for any questions.

Question 2

How do I view my billing payouts?

Accepted Answer

Log in to Dashboard and go to Billing → Payouts. Click on a payout and select the Download File as CSV icon on the top right.

Question 3

Will I receive an email notification of a payout?

Accepted Answer

PayPal Transactions and Non-Connect Merchants - Yes, it will be sent to the email address that is in Dashboard for your account. Go to Settings then Billing Settings. Connect Transactions - No, it is not currently able to send emails.