Abandoned cart emails

Bring back customers with the Zonos abandoned cart emails feature.

You can easily set up this service within the Zonos app. Find further detailed info about our abandoned cart recovery service by clicking here.

Follow the steps below to enable abandoned cart emails:

• Make sure the email address you want Zonos to send from on your behalf is enabled. This can be done by navigating to the Store section in the Zonos app and completing the Verify Store Email in the company section.

• Go to Checkout > Notifications, then toggle the Abandoned cart button to enable abandoned cart emails.

• Once enabled, the abandoned cart settings will appear below for you to set up your settings.

Notes

Abandoned cart emails will not be sent to EU customers unless customers have opted in to marketing emails in the Zonos Checkout or if you choose to disable the GDPR settings.