Current order status values
Below is a current list of order statuses that an order may have.
Caution - Zonos may add more statuses at any time; your system should accommodate the presence of additional statuses.
The statuses in production will remain in production. Zonos will never remove existing statuses.
| Status | Description | Settable by |
|---|---|---|
| IGLOBAL_FRAUD_REVIEW | The order is currently under fraud review by iGlobal. | Zonos |
| IGLOBAL_ORDER_IN_PROCESS | The order is valid and ready for processing. | Zonos |
| IGLOBAL_ORDER_ON_HOLD | The order is currently on a temporary status hold. | Zonos |
| IGLOBAL_ORDER_CANCELLED | The order has been cancelled in the iGlobal System. | Zonos |
| VENDOR_PREPARING_ORDER | The vendor has marked the order in preparation. | Vendor |
| VENDOR_SHIPMENT_READY | The vendor has marked the order ready for shipping. | Vendor |
| VENDOR_LABELS_PRINTED_DATE | The vendor has printed shipping labels. | Vendor |
| VENDOR_CANCELLATION_REQUEST | The order has been requested for cancellation. | Vendor |
| VENDOR_END_OF_DAY_COMPLETE | The order is finalized and complete. | Vendor |
vendorOrderStatuscannot be updated by the vendor while the order is in one of the following order statuses:IGLOBAL_LABELS_PROCESSINGIGLOBAL_ORDER_ON_HOLDIGLOBAL_FRAUD_REVIEWIGLOBAL_ORDER_CANCELLEDVENDOR_CANCELLATION_REQUESTVENDOR_END_OF_DAY_COMPLETE
HTTPS request
POST | https://api.iglobalstores.com/v1/updateVendorOrderStatus
| Field | Value |
|---|---|
| HTTP method | POST |
| Endpoint URL | https://api.iglobalstores.com/v1/updateVendorOrderStatus |
| Protocol | HTTPS |
| Message format | JSON |
| Accept HTTP header | Accept: application/json |
| Content-Type HTTP header | Content-Type: application/json |
JSON key/value pairs in the request body
Message format: JSON
EXAMPLE
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{
"store": "999",
"secret": "f5bde245-f55e-414d-b722-80b25161c12c",
"orderId": "999-9999",
"orderStatus": "VENDOR_END_OF_DAY_COMPLETE"
}
Request JSON definitions
| Field | Notes |
|---|---|
orderId REQUIRED | The Zonos order ID can be passed with or without your store ID and hyphen (Example: 123-45678 or 45678).After order completion and payment, the customer will be redirected to an order completion / order thank you page hosted on your domain. The URL will contain a querystring parameter orderID that will contain this value.integer / string |
orderStatus REQUIRED | This field is used to update the Zonos system with the new status of an order.The following order statuses are settable via this API.- VENDOR_PREPARING_ORDER |
VENDOR_SHIPMENT_READYVENDOR_LABELS_PRINTEDVENDOR_END_OF_DAY_COMPLETEVENDOR_CANCELLATION_REQUEST``string| |secretREQUIRED | API secret GUID provided by Zonos.string| |storeREQUIRED | Store ID provided by Zonosinteger|
HTTPS response
Message format: JSON
Example success response
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{
"success": "Updated Order: 99999 to new order status: VENDOR_PREPARING_ORDER"
}
Example error response
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{
"error": "OrderId: 99999 cannot be moved to order status: VENDOR_PREPARING_ORDER while in status: IGLOBAL_FRAUD_REVIEW"
}
Error HTTP responses
| HTTP Response Codes | Response Body Example/Description |
|---|---|
| 406 - Not Acceptable | HTML Entity. HTTP “Accept” header is invalid. |
| 415 - Unsupported media type | HTML Entity. HTTP “Content-Type” header is invalid. |
| 200 | “error”:“could not parse input” |
| 200 | “error”:“Parameter orderId required for updateVendorOrderStatus” |
| 200 | “error”:“Parameter orderStatus required for updateVendorOrderStatus.” |
| 200 | “error”:“orderId: 999-99999 is not a valid orderId” |
| 200 | “error”:“Could not retrieve order to updateVendorOrderStatus from orderId: 999-99999” |
| 200 | “error”:“OrderId: 999-99999 has already been cancelled and status cannot be updated.” |
| 200 | “error”:“Cannot update order status to status: VENDOR_CANCELLATION_REQUEST” |
| 200 | “error”:“Cannot update order status to invalid status: NEW_ORDER_STATUS” |
| 200 | “error”:“OrderId: 999-99999 already has current status: VENDOR_SHIPMENT_READY” |
| 200 | “error”:“OrderId: 999-99999 cannot be moved to order status: VENDOR_CANCELLATION_REQUEST while in status: VENDOR_END_OF_DAY_COMPLETE” |
| 200 | “error”:“New Status: NEW_ORDER_STATUS is not a valid order status” |
| 200 | “error”:“Could not process updateVendorOrderStatus.” |
| 200 | “error”:“Invalid security credentials” |
Response JSON definitions
| Message | Definition |
|---|---|
success | This parameter will contain a summary of the update.string |
error | This parameter will only be present in the response when an error has occurred and will contain a description of the cause.string |
Update order status
Learn how the endpoint to update order status works.The
updateVendorOrderStatusendpoint is used to update the order status of an order inside the Zonos System. This will be used to programmatically update the order’s shipping status or to request a cancellation.