Each access level includes the selected level’s permissions and all the permissions of the lesser levels.
User type | Description |
---|---|
Viewer | Only allowed to view information |
Manage orders | The above permission plus view and edit Zonos Checkout orders — this permission does not impact users on Zonos Quoter, Zonos Landed Cost API, or the Zonos Landed Cost plugins |
Manage carriers | The above permissions plus edit shipping rates and settings for Landed Cost, Checkout, and Quoter |
Billing | The above permissions plus modify billing, finance, and accounting-related information |
Admin | The above permissions plus access to all settings, setup features, and billing |
Only a team member with admin permission can give Dashboard access to another team member. To invite a new team member:
For security reasons, Zonos employees are not allowed to create new team members or change permission levels. If all admin users are no longer with your company, please ask your IT department to get access to a previous user's password reset email to allow you to make edits as needed.
To update a team member's name, email, or permission level:
You can also send a team member a password reset email from here.
If your organization has more than one account with Zonos, you can add additional account access to an existing team member by following the steps below:
When a team member has access to multiple Dashboard accounts, they will have the ability to log in once and then toggle between the different accounts. To switch from one account to another:
To remove a team member's access to a single account, while retaining their access to other accounts, follow the steps below:
To remove a team member's access to Dashboard entirely, follow the steps below:
Manage your team
Learn how to add team members and configure permission levels.
Adding your team to Dashboard with the correct permissions will empower them to view and edit information as required, while safeguarding sensitive data. Additionally, if you have multiple stores with Zonos, you can log in once and conveniently switch between them to manage all stores efficiently.