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Reconciliation report


Reconciliation report

Learn how to review your Zonos orders and their details in bulk.

View the reconciliation report in Dashboard 

Go to Dashboard -> Reports -> Reconciliation to view the reconciliation report in Dashboard.

  • In the Dashboard view, you can see the product price, shipping, duty/tax, and fees clearly itemized, along with the order ID, order date, and order total.
  • You can generate reports by quarter, year to date, last year, or a custom date range. To adjust the time period, click the date range in the top right, then choose a preset or custom date range.
Generate reports

Download a CSV version for additional detail 

To download a CSV report, click Download report at the bottom of the page.

The CSV reconciliation report will provide order information, Zonos fees and accounting adjustments, payout information, shopper information, and a breakdown of duties/taxes and fees. View a full list of data sets included in the CSV below.

CategoryData set
Merchant informationStore name
Store ID
Order informationDate created
Zonos order ID
Merchant order ID
Order transaction ID
Duty tax
Order total
Fees and accounting adjustmentsTransaction features
Fraud fees
Landed Cost guarantee
Shipping guarantee
Merchant fees
Fee total
Accounting adjustments
Account credit
Adjustment total
Net total
Payout informationPayout/payment method
Payout date
Payout amount
Statement number
Statement payment date
Statement amount
Shopper informationName
Address line 1
Country destintation
Duty/taxes and feesTotal duty tax
VAT tax
Disbursement fee
Zonos Landed Cost guarantee fee
Brokerage fee
VAT on disbursement fee
Prepayment fee
Additional order informationCreated by