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Multi factor authentication

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Multi-factor authentication 

Enable multi-factor authentication for all team members on your Zonos account.

Zonos supports adding an additional layer of security to your account by using multi-factor authentication (MFA). This can be enabled for all team members on your Zonos account or just for individual users' logins.

When multi-factor authentication is enabled, users will receive an additional code which they must enter before they can finish logging in to Dashboard.

Supported authentication methods 

Dashboard supports the following methods for receiving authentication tokens:

  • Email - upon login, the user’s primary email will get sent a token that they can use to log in. Email addresses need to be verified through Dashboard before they can be used.
  • SMS - upon login, the user’s selected phone number will get sent a token that they can use to log in. Phone numbers need to be verified through Dashboard before they can be used.

Enabling or disabling MFA for all members of your team 

To require all users on your account to authenticate when logging in to Dashboard:

  1. Log in to Dashboard.
  2. Go to Settings under the Account section → Team.
  3. At the bottom of the page in the Account Security section, check the Require all users to use multi-factor authentication box.
  4. Click Save.

Once you enable multi-factor authentication for all members of your team, they will be asked to set up an authentication method on their next login. This will prompt them to select email or SMS and validate their email address or phone number.

Enabling MFA for just your user 

To enable multi-factor authentication for your own user, regardless of your team’s security settings:

  1. Log in to Dashboard.
  2. Click on your name in the lower left-hand corner.
  3. Click Your profile.
  4. In the Enable multi-factor authentication section, change your authentication method from None to either SMS or Email.
  5. Enter the email or phone number you wish to use to receive authentication tokens.
  6. A token will be sent to verify your authentication method. Enter it in the verification code box.
  7. Click Enable multi-factor authentication.

Disabling MFA for just your user 

To disable multi-factor authentication for just your own user:

  1. Log in to Dashboard.
  2. Click on your name in the lower left-hand corner.
  3. Click Your profile.
  4. In the Enable multi-factor authentication section, change your authentication method to None.
  5. Click Disable multi-factor authentication.