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Invoices

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Invoices

Learn how to find and read your Zonos invoices.

By familiarizing yourself with Zonos invoices, you can gain insight into how your Zonos fees are calculated. This will help you keep track of your expenses and stay organized with your financial records.

Invoice cycle 

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Zonos will invoice you:

  • Monthly for our Landed Cost fee and the amount of the duties and taxes that we calculated. If you print USPS labels from Dashboard, you will also see USPS shipping charges on your monthly invoices.
  • Annually for our platform fee, unless you are on Shopify. Shopify's annual platform fee is billed via the Shopify subscription. Monthly installment options are available with platforms other than Shopify.

View your invoice 

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  1. Go to Dashboard → BillingInvoices.
  2. Click on the invoice in question.

Invoice details

On the invoice page, you can view the following information:

TitleDefinition
Invoice dateThe date the invoice was generated
Order countThe number of orders included in the invoice
Grand totalThe sum of all of your order totals
Fee totalThe total Zonos fees on all of your orders in the invoice
Landed cost totalThe sum of the duties and taxes for all orders in the invoice
Net totalThe amount you made on the orders (the "Grand total" minus the "Fee total" and "Landed cost total")

You will also see all of the orders included in the invoice, along with the fees, landed cost, and net total attributed to each order.

Export an invoice as a CSV 

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  1. Go to Dashboard → BillingInvoices.
  2. Click on the invoice.
  3. Click Export in the top right.

Download an invoice 

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  1. Go to Dashboard → BillingInvoices.
  2. Click on the invoice.
  3. Click on the arrow at the top, next to the numbered title of the invoice.
  4. Click Download invoice.

Download an invoice receipt 

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  1. Go to Dashboard → BillingInvoices.
  2. Click on the invoice.
  3. Click on the arrow at the top, next to the numbered title of the invoice.
  4. Click Download receipt.

Example invoice page 

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